MyWork, LLC and our affiliates (“MyWork,” “we,” “us,” or “our”) respect the privacy of our users (“you” or “your”). This Privacy Policy governs the mobile or web applications (“Apps”) and websites we and our affiliates, subsidiaries and related entities operate (collectively, the “Services”), and describes how we collect, use, and disclose personal information, and your rights in relation to that information.
Effective: May 14, 2026 · Last updated: May 14, 2026
This Privacy Policy covers our treatment of Personal Information and Other Information we gather from you when you are accessing or using our Services. Personal Information may include, but is not limited to, your name, username, home and/or work address, telephone number, e-mail address, company affiliation and associated interests. We collect some of this Personal Information by requesting it directly from you, and we may also obtain information about you from third-party sources, as described below.
Please note, this Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.
We collect information you provide directly to us, such as when you create or modify your account and profile, request or provide services, contact customer support, or otherwise communicate with us. This information may include name, email, phone number, postal address, profile picture, payment method, items and services requested, delivery and service notes, and other information you choose to provide.
You can choose not to provide us with certain Personal Information, but then you may not be able to register with us or to take full advantage of our Services. We may also ask for additional information about items and services requested and delivery and service notes, and other information you may choose to provide in order to, for example, facilitate communications among users or to monitor work orders and invoices.
We may aggregate and/or anonymize your Personal Information so that you cannot be individually identified, and provide that information to our other customers, service providers, partners or other third parties, including, without limitation, to provide benchmarking data.
Our use of these technologies falls into Strictly Necessary, Performance, Functionality, and Targeting categories. You can control cookies through your browser settings and other tools, as described further below.
We may combine information from several sources, which means that we are not always able to identify the exact source of your personal information. If you would like to know more about where we obtained your personal information, please contact us by emailing privacy@mywork.one.
Because of the nature of our business, our services are not provided to minors. We will not ask minors, specifically children under the age of 13, to provide personal information if we have knowledge of their age.
We neither rent nor sell, aside from the definition of the term “sale” under the CCPA as outlined below, your Personal Information in personally identifiable form to anyone. However, we do use and share with third parties your Personal Information and Other Information as described below:
The grounds on which we process your Personal Information include where you have given your consent, where it is necessary to provide you the Service, and where it is in our legitimate interest.
In some cases, we may also have a legal obligation to collect personal information from you. If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether providing it is mandatory.
If we collect and use your personal information in reliance on our legitimate interests (or those of any third party), this interest will normally be to operate our platform and communicate with you as necessary to provide our services, and for our legitimate commercial interests such as responding to your queries, improving our platform, undertaking marketing, or detecting or preventing illegal activities.
MyWork is headquartered in the United States and as such we process and store Personal Information and Other Information in the United States. As a result, United States federal and state governments, courts, or law enforcement or regulatory agencies may be able to obtain disclosure of your information through laws applicable in the United States.
We have taken appropriate safeguards to require that your personal information remains protected in accordance with this Privacy Policy. These include implementing Standard Contractual Clauses for transfers of personal information with our Service Providers and between our group companies, which require all group companies to protect personal information they process from the EEA and United Kingdom in accordance with European Union and United Kingdom data protection law, and from Brazil in accordance with Brazilian data protection law.
Our Standard Contractual Clauses can be provided on request by emailing privacy@mywork.one.
You may correct your account information at any time by updating your account through the Services. If you wish to cancel your account, please email us at support@mywork.one. Some information may remain in our records after deletion. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally.
MyWork will comply with individuals’ requests regarding access, correction, and/or deletion of the personal data it stores in accordance with applicable law.
Most web browsers have an option for turning off the cookie feature. Certain versions of iOS and Android also let you limit ad tracking. At this time, we do not honor Do Not Track (DNT) signals. Limiting cookies may worsen your overall user experience, and in some cases the Services will not work properly without cookies, local storage, and similar technologies.
You can manage your preferences for each cookie category (except strictly necessary cookies) by clicking “Your Privacy Choices” in the footer of our website. You may also exercise this right by broadcasting an opt-out preference signal, such as enabling Global Privacy Control (GPC) where supported by your browser.
European Union and United Kingdom data subjects have the following rights, subject to certain exemptions, with respect to the personal information we hold:
When processing is based on your consent, you may withdraw consent at any time. You have the right to opt-out of marketing communications by clicking “unsubscribe” in any marketing email. To exercise any of these rights, please contact us by emailing privacy@mywork.one. If you are not satisfied with our response, you also have the right to file a complaint with your supervisory authority.
Data subjects located in Brazil have the right to access, rectify, delete, and port their personal data, subject to certain exemptions. When processing is based on consent, you may withdraw consent at any time. To exercise these rights, please email privacy@mywork.one.
We do not sell your personal information. If you are a Nevada resident and would like to opt-out of any sale of your personal information, please email us at privacy@mywork.one or send a written request to MyWork, LLC, 7200 Center Street, Mentor, OH 44060. Please write “Your Nevada Privacy Rights” at the top of your request.
If you are a California resident, the California Consumer Privacy Act (“CCPA”) applies to you. In the preceding twelve (12) months we have collected categories of personal information including Identifiers, Customer Records, Commercial Information, Internet/Network Activity, and Geolocation Data, and sensitive personal information limited to Precise Geolocation Data from our mobile application.
We have disclosed Identifiers, Customer Records, Commercial Information, Internet/Network Activity, and Geolocation Data to our service providers for business purposes. While MyWork does not sell personal information as traditionally defined, MyWork may sell and/or share Internet/Network activity and Geolocation Data to our cookie and tracker providers as those terms are defined under the CCPA. MyWork does not knowingly sell personal information of California consumers under the age of sixteen (16) years.
To exercise your right to know, deletion, or correction, please e-mail us at privacy@mywork.one. We may require verification information. We will not discriminate against you for exercising any of your CCPA rights. You may designate an authorized agent in writing or through a power of attorney to make requests on your behalf.
Under California Civil Code sections 1798.83-1798.84, California residents may request once a year a notice identifying the categories of personal customer information we share with affiliates and/or third parties for their own direct marketing purposes. Please submit a written request to MyWork, LLC, 7200 Center Street, Mentor, OH 44060.
We may partner with third parties to provide Interest Based Advertising. You can opt out via Your Online Choices (EU), the Network Advertising Initiative, or the Digital Advertising Alliance. By opting out, you may still see ads from MyWork, but you will stop receiving targeted ads based on your browsing activity across websites.
At this time, we do not honor web browser Do Not Track (“DNT”) signals or similar mechanisms.
We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).
We will hold Personal Information about you after you cancel your account for no more than two (2) years after the applicable account is deleted.
We may use email to communicate with you, to send information that you have requested or to send information about other products or services developed or provided by us or our partners. If you do not want to receive commercial email or other mail from us, you may unsubscribe using the unsubscribe link at the bottom of any email you receive.
Please note that if you do not want to receive legal notices from us, such as notices regarding this Privacy Policy, those legal notices will still govern your use of the Services, and you are responsible for reviewing such legal notices for changes. We may receive a confirmation when you open an email from MyWork if your computer supports this type of program; we use this to make emails more interesting and helpful and to improve our service.
MyWork uses commercially reasonable physical, electronic, and procedural safeguards to protect your Personal Information against loss or unauthorized access, use, modification, or deletion. However, no security program is foolproof, and thus we cannot guarantee the absolute security of your Personal Information or Other Information.
We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes in the way we use Personal Information, we will notify you by posting an announcement on our website or sending you a message. You are bound by any changes to the Privacy Policy when you use the Services after such changes have been first posted.
If you have any questions or concerns regarding our Privacy Policy, please send us a message to support@mywork.one and we will try to resolve your concerns.
If you are in the EEA or UK, you also have the right to lodge a complaint with your local data protection supervisory authority.
Address
MyWork, LLC,
7200 Center Street,
Mentor, OH 44060
